Every great style journey comes with questions, and we'd love to be part of yours.
At LULUELISE, we believe a beautiful shopping experience goes beyond finding the perfect outfit. It's also about feeling heard, supported, and confident every step of the way.
Whether you're planning your next look, checking on an order, or simply stopping by to say hello, our team is always happy to connect.
We're Just an Email Away
Have something on your mind? Send us a message and our Customer Support Team will be glad to help.
We aim to respond within 24–48 business hours, Monday through Friday.
For order-related inquiries, please include your order number so we can make your experience as smooth as possible.
We're here to make things easier, from your first visit to the moment your order arrives.
Our team can assist with:
Order Updates & Tracking
Shipping Questions
Returns & Refunds
Product Information
Size & Fit Guidance
Payment Assistance
Website Questions
General Support
No question is too small. We're always happy to help you find the answers you need.
LULUELISE
407 East Main Street
Port Jefferson, NY 11776
United States
Business Correspondence Only – Not a Return Address
Please note that this address is intended for business correspondence and is not our return warehouse.
Planning to send something back? Please contact us first. Once your return request has been reviewed and approved, we'll share the appropriate return instructions and return address.
Monday – Friday
9:00 AM – 6:00 PM (EST)
Saturday – Sunday
Closed
Messages received during weekends or holidays will be answered on the next available business day.
To help us understand your request, please include:
Your Full Name
Your Email Address
Your Order Number, if applicable
Details About Your Question
If you've received a damaged, defective, or incorrect item, please attach clear photos of the product, shipping package, and shipping label.
This helps our team review your situation and provide the right assistance.
Thank you for making LULUELISE part of your everyday style story.
We hope your experience with us feels just as lovely as finding that one piece you can't wait to wear. Until our next conversation, keep discovering, keep expressing, and never stop celebrating your own sense of style.
LULUELISE — A Style of Your Own. ✨
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